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Administration Support Officer, Records

Job No: GEO1247
Location: Ravenhall, Victoria

To apply for this position, please scroll down to the bottom of the advertisement and complete the application form.  

About The GEO Group Australia

We are the country's leading provider of outsourced correctional services, operating in NSW, QLD and VIC. GEO aims to deliver better corrections and create safer communities. We focus on providing a continuum of care and integration of services to make a real difference in the lives of people we work with.

For more information about our organisation and Ravenhall Correctional Centre, visit our website at

About Ravenhall Correctional Centre

Ravenhall Correctional Centre is a medium security men’s prison which opened in late 2017 in Ravenhall, Victoria.

Ravenhall will redefine the role of the modern prison. It’s unique design and service model provides an unprecedented emphasis on offender rehabilitation and reintegration.  If you are motivated to work therapeutically to create successful outcomes for prisoners, Ravenhall is the place for you.

About the Opportunity

The ASO Records will provide high quality, professional and timely sentence administration service delivery to the Ravenhall Prison, ensuring compliance with sentence administration procedures.

To be successful in this role you will need to be able to work and remain calm under pressure within a high volume environment.

It is absolutely vital that you have the ability to problem solves simple and complex issues as well as “think outside the square”.

You will have superior organisational skills and be a strong communicator as you will be required to liaise with various levels within the organisation including but not limited to: members of the Senior Management Team, Security Manager, Custodial and non-custodial staff.

You will also have regular communication with key external stakeholders such as Corrections Victoria, the Australian courts, Centrelink and several others.

This role has direct prisoner contact and therefore requires a person whom is comfortable in a prison environment and understands professional boundaries.

The successful application must be willing to work a roster working Monday to Friday. Specific details of the shifts will be discussed with shortlisted applicants at interview. No weekend work is required.

Your Key Responsibilities

  • Process and record all information from courts pertaining to Prisoner incarceration in accordance with the legislative requirements and relevant GEO and Corrections Victoria policy and procedures.
  • Complete Audits and checks in accordance with Corrections Victoria policy and procedure.
  • Maintain data record integrity in relation to Prisoner Warrant files and electronic recording systems.
  • Prepare and submit reports as required by GEO and Corrections Victoria policy and procedures.
  • Provide advice to Programs and Services Department in the classification and review process of all prisoners.
  • Assist the Operations Department in the reception and screening process as outlined in relevant policy and legislation.
  • Complete and organise all associated paperwork for the processing of release applications for Centrelink monies.
  • Maintain professional relationships with Prisoner Transport provider, Victoria Police Corrections Victoria and the Courts to ensure compliance with prisoner movements and other court orders.
  • Perform the duties of Administration Support Officer property as required.


For further information about this role including the Position Description and how to apply, please click the Apply Now button.

About the Benefits

Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community. Benefits of working for GEO, include but are not limited to:

  • Role diversity and internal career progression opportunities
  • Ongoing professional development opportunities (including further education sponsorship)
  • Flexible working arrangements
  • Competitive salary and rewards scheme
  • Salary sacrifice options
  • Free parking
  • Employee Assistance Program
  • Staff gym
  • Subsidised meals


This is a rare opportunity to join an organisation that is dedicated to improving our communities. Don't wait - Apply Now!

Aboriginal and Torres Strait Islander applicants are highly encouraged to apply.

Applications close at 5 pm, Sunday 20 January 2019. For enquiries please contact Danielle Kozminski, HR Officer or Nimit Pandya, HR Officer on 03 8363 2658.

Please note: Shortlisted candidates will be contacted approximately 2-3 weeks following the closing date. Unsuccessful candidates will be contacted in due course.

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